{"id":2484,"date":"2021-10-27T10:19:48","date_gmt":"2021-10-27T10:19:48","guid":{"rendered":"https:\/\/money2022.localhost\/novinky-a-tipy\/83-procent-uzivatelu-je-s-money-s3-spokojenych-ukazal-pruzkum\/"},"modified":"2023-02-01T15:06:19","modified_gmt":"2023-02-01T14:06:19","slug":"83-procent-uzivatelu-je-s-money-s3-spokojenych-ukazal-pruzkum","status":"publish","type":"post","link":"https:\/\/money.cz\/novinky-a-tipy\/novinky-z-money\/83-procent-uzivatelu-je-s-money-s3-spokojenych-ukazal-pruzkum\/","title":{"rendered":"83 % u\u017eivatel\u016f je s Money S3 spokojen\u00fdch, uk\u00e1zal pr\u016fzkum"},"content":{"rendered":"<h2>M\u011b\u0159en\u00ed z\u00e1kaznick\u00e9 spokojenosti a loajality<\/h2>\n<p>P\u0159i m\u011b\u0159en\u00ed dlouhodob\u00e9 spokojenosti a loajality z\u00e1kazn\u00edk\u016f vyu\u017e\u00edv\u00e1me celosv\u011btovou metriku <strong>NPS (Net Promoter Score)<\/strong>. D\u00edky t\u00e9to metod\u011b jsme schopni rychle reagovat na va\u0161e podn\u011bty i vytv\u00e1\u0159et dlouhodob\u00e9 pl\u00e1ny pro zlep\u0161en\u00ed slu\u017eeb.<\/p>\n<p>V r\u00e1mci pr\u016fzkumu v\u00e1m jednou ro\u010dn\u011b polo\u017e\u00edme jednoduchou ot\u00e1zku.<\/p>\n<p>\u201e<em>Doporu\u010dili byste program Money S3 sv\u00fdm koleg\u016fm a zn\u00e1m\u00fdm?<\/em>\u201c<\/p>\n<p>K zodpov\u011bzen\u00ed ot\u00e1zky vyu\u017eijete <strong>\u0161k\u00e1lu od 0 do 10<\/strong> (0 znamen\u00e1 \u201ev \u017e\u00e1dn\u00e9m p\u0159\u00edpad\u011b\u201c a 10 znamen\u00e1 \u201evelmi pravd\u011bpodobn\u011b\u201c).<\/p>\n<p>Pomoc\u00ed ukazatele <strong>% spokojen\u00fdch z\u00e1kazn\u00edk\u016f <\/strong>d\u00e1le m\u011b\u0159\u00edme okam\u017eitou u\u017eivatelskou spokojenost. Spokojen\u00ed jsou v\u0161ichni z\u00e1kazn\u00edci, kte\u0159\u00ed ud\u011bl\u00ed hodnocen\u00ed v rozmez\u00ed <strong>8\u201310 bod\u016f<\/strong>.<\/p>\n<h2>Jak v pr\u016fzkumu obst\u00e1lo Money S3 v roce 2021<\/h2>\n<p>Zjistili jsme, \u017ee<strong> 83 %<\/strong><strong> u\u017eivatel\u016f Money S3 je spokojen\u00fdch<\/strong>, co\u017e je v\u00fdsledek, za kter\u00fd moc d\u011bkujeme.<\/p>\n<figure id=\"attachment_6649\" aria-describedby=\"caption-attachment-6649\" style=\"width: 472px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-6649 size-full\" style=\"max-width: 472px!important;\" src=\"https:\/\/money.cz\/novinky-a-tipy\/wp-content\/uploads\/sites\/2\/2022\/01\/spokojenost-s-money-s3.png\" alt=\"\" width=\"472\" height=\"396\" \/><figcaption id=\"caption-attachment-6649\" class=\"wp-caption-text\">83 % u\u017eivatel\u016f Money S3 v \u010cesk\u00e9 republice je spokojen\u00fdch.<\/figcaption><\/figure>\n<p>V dotazn\u00edku jste m\u011bli mo\u017enost n\u00e1s ohodnotit i slovn\u011b. Komentovali jste p\u0159edev\u0161\u00edm p\u0159ehledn\u00e9 a jednoduch\u00e9 rozhran\u00ed programu nebo rychlou z\u00e1kaznickou podporu. K srdci jsme si vzali i va\u0161e p\u0159ipom\u00ednky a v\u00fdtky.<\/p>\n<h2>Vyv\u00edjen\u00ed nov\u00fdch funkc\u00ed a jejich implementace do Money S3<\/h2>\n<p>Pr\u00e1v\u011b na z\u00e1klad\u011b va\u0161ich podn\u011bt\u016f u\u017e nyn\u00ed pracujeme na<strong> nov\u00fdch funkc\u00edch Money S3 pro rok 2022<\/strong>, kter\u00e9 v\u00e1m pr\u00e1ci v softwaru zase o trochu zp\u0159\u00edjemn\u00ed.<\/p>\n<p>V\u0161em u\u017eivatel\u016fm Money S3, kte\u0159\u00ed maj\u00ed aktivn\u00ed slu\u017ebu Podpora a aktualizace, do programu pr\u016fb\u011b\u017en\u011b p\u0159id\u00e1v\u00e1me legislativn\u00ed novinky i funk\u010dn\u00ed vylep\u0161en\u00ed.<\/p>\n<p>Pod\u00edvejte se, k jak\u00fdm <strong>d\u016fle\u017eit\u00fdm zm\u011bn\u00e1m v Money S3 do\u0161lo v roce 2021<\/strong>.<\/p>\n<h2>Pl\u00e1novan\u00e9 novinky v Money S3 na rok 2022<\/h2>\n<p>Na p\u0159elomu \u0159\u00edjna a listopadu spust\u00edme <strong>hromadn\u00e9 vkl\u00e1d\u00e1n\u00ed \u00fadaj\u016f do mezd<\/strong>, kter\u00e9 v\u00e1m urychl\u00ed zpracov\u00e1n\u00ed mezd a\u017e o 50 %. D\u00edky t\u00e9to funkci m\u016f\u017eete nap\u0159\u00edklad hromadn\u011b vytv\u00e1\u0159et pr\u00e9mie a odm\u011bny v\u0161em zam\u011bstnanc\u016fm nebo jen vybran\u00fdm skupin\u00e1m.<\/p>\n<p>Od 1. ledna 2022 doch\u00e1z\u00ed v EU ke <strong>zm\u011bn\u00e1m vykazov\u00e1n\u00ed <\/strong>intrakomunit\u00e1rn\u00edho pln\u011bn\u00ed naz\u00fdvan\u00e9 <strong>Intrastat<\/strong>. Hlavn\u00ed zm\u011bny se t\u00fdkaj\u00ed v\u00fdstupu z t\u00e9to evidence a do syst\u00e9mu budou v\u010das zapracov\u00e1ny.<\/p>\n<p>Do\u010dk\u00e1te se i <strong>rychlej\u0161\u00edho ru\u010dn\u00edho p\u00e1rov\u00e1n\u00ed doklad\u016f<\/strong> nebo roz\u0161\u00ed\u0159en\u00ed form\u00e1t\u016f pro elektronick\u00e9 doklady.<\/p>\n<h2>Zp\u011btn\u00e1 vazba v pr\u016fb\u011bhu cel\u00e9ho roku<\/h2>\n<p>Jsme r\u00e1di, \u017ee n\u00e1m zp\u011btnou vazbu z ka\u017edodenn\u00edho pou\u017e\u00edv\u00e1n\u00ed Money S3 poskytujete a pom\u00e1h\u00e1te n\u00e1m zam\u011b\u0159it se na to, co m\u00e1 pro v\u00e1s <strong>nejv\u011bt\u0161\u00ed p\u0159idanou hodnotu<\/strong>. Aby se v\u00e1m v programu pohodln\u011b pracovalo i nad\u00e1le, znovu v\u00e1s o hodnocen\u00ed popros\u00edme v p\u0159\u00ed\u0161t\u00edm roce.<\/p>\n<p>Sv\u00fdm hodnocen\u00edm m\u016f\u017eete ovlivnit, jak\u00e9 nov\u00e9 funkce do programu <strong>zapracujeme p\u0159ednostn\u011b<\/strong>. Proto va\u0161e <strong>p\u0159ipom\u00ednky a n\u00e1m\u011bty na zlep\u0161en\u00ed <\/strong>uv\u00edt\u00e1me i kdykoliv b\u011bhem roku.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>M\u011b\u0159en\u00ed z\u00e1kaznick\u00e9 spokojenosti a loajality P\u0159i m\u011b\u0159en\u00ed dlouhodob\u00e9 spokojenosti a loajality z\u00e1kazn\u00edk\u016f vyu\u017e\u00edv\u00e1me celosv\u011btovou metriku NPS (Net Promoter Score). D\u00edky t\u00e9to metod\u011b jsme schopni rychle &#8230;<\/p>\n","protected":false},"author":2,"featured_media":2486,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_searchwp_excluded":"","inline_featured_image":false,"footnotes":""},"categories":[30,4],"tags":[],"class_list":["post-2484","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-aktuality","category-novinky-z-money"],"acf":[],"_links":{"self":[{"href":"https:\/\/money.cz\/novinky-a-tipy\/wp-json\/wp\/v2\/posts\/2484","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/money.cz\/novinky-a-tipy\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/money.cz\/novinky-a-tipy\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/money.cz\/novinky-a-tipy\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/money.cz\/novinky-a-tipy\/wp-json\/wp\/v2\/comments?post=2484"}],"version-history":[{"count":4,"href":"https:\/\/money.cz\/novinky-a-tipy\/wp-json\/wp\/v2\/posts\/2484\/revisions"}],"predecessor-version":[{"id":9586,"href":"https:\/\/money.cz\/novinky-a-tipy\/wp-json\/wp\/v2\/posts\/2484\/revisions\/9586"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/money.cz\/novinky-a-tipy\/wp-json\/wp\/v2\/media\/2486"}],"wp:attachment":[{"href":"https:\/\/money.cz\/novinky-a-tipy\/wp-json\/wp\/v2\/media?parent=2484"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/money.cz\/novinky-a-tipy\/wp-json\/wp\/v2\/categories?post=2484"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/money.cz\/novinky-a-tipy\/wp-json\/wp\/v2\/tags?post=2484"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}